Some service calls stay with you. On April 10, 2026, Theresa shared why she and her significant other now prefer Plumbco for every plumbing issue that comes their way.
Two Service Calls, One Consistent Experience
Theresa first met Josh Stevens on April 6, 2026, when she needed diagnostics on her tankless water heater. Josh restored the unit and walked her through what went wrong. Just a few days later, on April 10, she called again, this time for a clogged sewer main line.
That second visit turned into the story behind her “Very Impressed With Josh Stevens” review. Josh handled drain service on the main line, which meant tracking down a stubborn clog that disrupted the whole home. He climbed onto the roof, went under the house, and resolved the blockage within two hours.
Clear Communication Every Step of the Way
Theresa described what stood out most about those two visits:
Josh Stevens was super helpful in finding and repairing my clogged pipe! Actually, this was the second time this week that he’s come out to the house, the first time being for a tankless water heater issue. This time was for a clogged pipe. He climbed up on the roof, went under the house, and found and repaired the clog in less than 2 hours. For both repairs, Josh explained the cost, everything about the repair, and the cause of it to me and my significant other, who was at the house during the clogged pipe repair. Both of us were very impressed with Josh. He’s knowledgeable, it’s obvious that he’s been doing this for a long time, and he does his job very well. I prefer to use him and PlumbCo for all my future plumbing needs. Thank you!
- Theresa
Her words echo what Plumbco focuses on with every visit: honest work, clear explanations, and follow-through. From the first phone call to the final walkthrough, the team explains what is happening, why it happened, and what repair options make sense, so clients never feel rushed or left in the dark.
Local Plumbers, Long-Term Trust
Since 2010, Plumbco has built its reputation through neighbors telling neighbors, not through flashy promises. The plumbers live and work in the same communities they serve across Mobile, Baldwin County, and Alabama, and that sense of connection shapes how each job is handled.
Every project carries a satisfaction focus and backed work, along with 24/7 availability for emergencies and flexible financing options for unexpected repairs. Clients like Theresa see that commitment in action when the same level of care shows up on every call, whether the issue involves a tankless water heater or a main line clog.
Need reliable drain service or help with a plumbing problem at your home or property? Call (251) 758-0173 to schedule with Plumbco today.